Trivadi

Trivadi is an augmented reality mobile app. that helps both individuals and families willing to explore new countries.

Trivadi is an augmented reality mobile app. that helps both individuals and families willing to explore new countries both for visitation purposes and for relocation.

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Role

Product Designer

Client

Trivadi

Duration

6 months

Year

2021

Background

Trivadi is an augmented reality mobile app. that helps both individuals and families willing to explore new countries both for visitation purposes and for relocation.

As the growth of travelers increases, there is the need of having a good medium to ship items for travel, get the best travel insights and have the best travel experiences by exploring events, and places and maximizing what the new location has to offer

My Role & Approach

As the only UX/UI designer on the project, I was responsible for the overall process of the design of the product
which included the research, sketches, and final high-fidelity design. My process encompassed 4 stages

Discovery

Problem Findings
User research
Surveys
User Personas

Define

Data analysis
Empathy map

Ideation

User flow
How might we
User Journey map
Sitemap

Design

Data analysis
Empathy map

Research

The first step of the research phase was finding out information about Itinerant families traveling and what they face, the next step was to carry out interviews to gain more insights from users who travel frequently and what has been their experiences

The interview stage was comprised of 7 candidates which encompassed singles, families, and travel professionals / agents.

Surveys

The next step of the process i carried out was creating a survey document to be able to gather as much quantitative
data to be able to have even deeper insights for the project

User Journey Map

The user journey map for the purchasing of an index as the core of the product was the first to be done as it would help us identify the
users experience within the process for us to create the best experience and product

Creating Personas

The personas created were aimed at having a mental picture of the type of users we would have to be able to properly empathize with the users

About

Susan is a 23-year-old 3D designer that stays in Abuja. She loves to travel and it has been one of her major desires to travel the world after graduating. She travels twice a year although tied to certain occasions she does these trips with her spouse

Goals & Needs

Susan needs a way to get the best places to go to so she has the most fun in her travels
She needs a way to get a comfortable apartment for her long stays
She needs a way to meet new people and explore new places

Pain Points

Some of the countries she would love to go to are non-English speaking so it's difficult to relate with the natives.
She needs a way to find good restaurants that are close to the meals she eats at home as she doesn't love trying new foods.
Healthy return on interest

About

Raphael is a 25-year-old Product designer that stays in Lagos, Nigeria. He works two full-time jobs so he rarely has time for trips although he travels for events and important occasions, his last major travel this year was due to work relocation

Pain Points & Hesitations

Difficulties in finding a good logistics and packaging firm to help with moving his items
Difficulties inn finding good and reasonably priced accommodation for a long term stayer

Goals & Needs

Rapheal needs to be able to plan a travel for relocation easily so he can have the best experience
He needs a way to move his items to the new country he is going to
He needs a way to track the items

High Fidelity Designs

After carefully analyzing the data and working with an MVP and time constraints, the following solutions were designed below

Account Creation

The account creation was designed to be simple and intuitive where the user can set up his account with just his user name and profile then select his country and set his location so his initial discovery feed would be well-tailored to his locality.

The user also gets to save his country of interest as this affects the discovery experiences he would see

Home Page

The home page is simple and straight to the point as it gives you access to the major thing the app has to offer. The most prominent thing on the screen be the track shipment which is very necessary to know the current location and status of your packages being sent out

Also, you have access to other key features in the product, your shipment history, and popular travel locations

Home Page

The home page is simple and straight to the point as it gives you access to the major thing the app has to offer. The most prominent thing on the screen be the track shipment which is very necessary to know the current location and status of your packages being sent out

Also, you have access to other key features in the product, your shipment history, and popular travel locations

Discovery

The discovery page is tailored to account for all traveler's needs and help travelers get the best experience in whatever country they go to
‍
In the discovery you can get to see stores for clothes to buy in whatever location, see restaurants and filter down to your taste, you get to see events created by people around you that you can attend, travel guides, and more the goal is to help you optimize your experience, in the country of choice, feel among and have a meaningful travel

Create Shipment

The create shipment is one of the pillars of the product as shipping items to be used in the new country is one of the pain points for users, so the create shipment has been designed in such a way to ease the stress of users in figuring out the exact dimensions and packing with the right boxes, with the use of AR we can scan ur package and estimate with 100% accuracy the size and the box dimensions so we would have the boxes readily available for shipping

Create Shipment

The create shipment is one of the pillars of the product as shipping items to be used in the new country is one of the pain points for users, so the create shipment has been designed in such a way to ease the stress of users in figuring out the exact dimensions and packing with the right boxes, with the use of AR we can scan ur package and estimate with 100% accuracy the size and the box dimensions so we would have the boxes readily available for shipping

My Trips

My trips serve as a collection of events and memories that i could capture withing the entire trip and have it properly arranged for me to access anytime

Create Trip

The create trip is designed to help uses on the overall experience of a trip from accounting for all the relevant info or document needed for the travel to shipping of items to the country of your choice and setting up booking accommodation reminders

Create Trip

The create trip is designed to help uses on the overall experience of a trip from accounting for all the relevant info or document needed for the travel to shipping of items to the country of your choice and setting up booking accommodation reminders

Bookings

Booking accommodation is split into two parts, one is hotels and which are usually for short-time stayers and the second is apartments and this is for travelers who would stay longer and renting of an apartment would provide cheaper accommodation. So on Trivadi you get to see varieties of apartments, and their amenities, and this can be seen in AR for a better experience

Tour Guide

The tour guide feature is designed to help travelers who would love to explore the city, especially one, not familiar to them in conditions like language, culture, etc and this guides can be selected on the platform and you can see their reviews, about the, their likes so you can pick who relates a bit to you as you most likely would spend some time with them

Tour Guide

The tour guide feature is designed to help travelers who would love to explore the city, especially one, not familiar to them in conditions like language, culture, etc and this guides can be selected on the platform and you can see their reviews, about the, their likes so you can pick who relates a bit to you as you most likely would spend some time with them

Gamified Tasks

Most travelers during trips set out to do things they want to accomplish, and from some interviews, these are not always completed, occasionally due to procrastination and sometimes laziness.

So the gamified tasks help users set up tasks with spouses or friends that are traveling together and for every task completed you earn points that can be used for shopping, apartment renting, or food purchase on the app

Explore

The translator solution is designed for travelers going to countries with languages different from the local languages they are used to. This helps them communicate with locals in such countries so they can have the maximum experience of the travel

So most travelers especially in countries in countries that they do not understand their language relate with a lot of things, not just the people who speak, these things can range from signposts to restaurant menus, etc. This feature allows users to be able to scan an image and the app helps highlight the texts and translates them to your desired language. Due to the fact that the image scanner might not capture all the words so you can always edit the text of the scanned words.

Key Takeaway's

Learnings

The project was fun to work on and I took my time to understand how travelers think and operate it made me properly identify the pain points of users and think of possible solutions both that could help their pain points and also provide an extra solution to provide more value

Thank you 👋🏽

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