Trivadi

Architecting an AR-driven ecosystem to bridge the gap between digital planning and physical exploration for global travelers.

RoleProduct Design

ClientTrivadi

Duration2 months

Year2021

Architecting an AR-driven ecosystem to bridge the gap between digital planning and physical exploration for global travelers.

Trivadi is a high-utility relocation ecosystem engineered to deconstruct and simplify the complex, high-friction logistics of moving to or visiting a new country.

As a high-utility mobile solution, the platform transforms traditional travel planning into an immersive, real-time guidance system. By integrating Augmented Reality (AR) with comprehensive travel management, it empowers users to navigate every stage of their relocation journey, from managing essential travel checklists and shopping for local necessities to discovering hyper-local hotspots and navigating tourist sites in unfamiliar environments.

Project Context and Background

Trivadi is an AR-powered mobile platform designed to bridge the gap for individuals and families relocating or exploring new countries. As global mobility increases, I identified a critical need for a unified medium that manages the logistical burden of shipping while providing high-fidelity travel insights. My focus was on creating a seamless digital companion that empowers users to maximize their new environment by uncovering local events, hidden places, and essential services from day one.

Designing a Seamless Travel Ecosystem

Collaborating with the product team, I transformed a fragmented planning process into a unified digital experience. By prioritizing user feedback, we simplified complex tasks, like shipment tracking and neighborhood navigation, into an intuitive interface that provides instant, real-time support.

Onboarding and Personalized Setup

The Goal: I wanted to create a friction-free entry point that immediately addresses "information overload" for new arrivals.

My Decision: I kept the account creation flow lean, asking only for essential details to prevent user drop-off. I specifically added a "Countries of Interest" step so the system could filter out irrelevant content upfront.

The Value: This provides users with a custom-tailored guide for their destination, replacing generic travel noise with actionable, localized data.

The Home Hub and Logistics Management

The Goal: My aim was to build a central command center that solves "logistical blindness" during the high-stress period of a move.

My Decision: Based on my research into user anxiety, I prioritized Shipment Tracking at the top of the hierarchy, this layout gives users immediate peace of mind regarding the status of their belongings.

The Value: Providing high-level visibility into package status and nearby services reduces relocation stress and puts the user firmly in control of their move.

Discovery and Community Integration

The Goal: I set out to bridge the "cultural gap" by helping travelers find reliable local services and authentic hidden gems.

My Decision: I designed a flexible filtering system for boutiques, dining, and events to allow for personal taste. I also chose to highlight peer-led events and travel stories to foster a sense of community that standard map apps lack.

The Value: This empowers travelers to personalize their exploration, helping them transition from feeling like outsiders to living like locals.

AR Shipment Creation

The Goal: I set out to remove the guesswork and stress involved in international shipping, which is often a major headache for people moving abroad.

My Decision: I integrated Augmented Reality (AR) to let users scan their items, using the camera to measure dimensions in real-time, so the app gives reliable size estimates and matches each item with the right shipping box.

The Value: This turns a complicated logistics task into a simple, 3D visual experience, ensuring users have the right supplies ready and avoiding any costly pricing surprises at the point of shipping.

My Trips and Memory Collection

The Goal: I wanted to create a dedicated space where travelers could preserve their journey, moving beyond just logistics to the emotional side of travel.

My Decision: I designed a "Memories" interface that automatically organizes photos, events, and milestones by trip. I chose a clean, social-inspired layout that allows users to follow others or chat, making the relocation experience feel less lonely and more like a shared adventure.

The Value: It provides a permanent, easy-to-access digital scrapbook of the entire relocation process, helping users reflect on their growth and stay connected with the community they build along the way.

Trip Setup and Document Checklists

The Goal: My objective was to streamline the heavy administrative lifting, handling travel documents and booking reminders, that is usually overwhelming.

My Decision: I built a guided "Setup Trip" flow that breaks down complex requirements into simple, categorized checklists, covering everything from visas and passports to accommodation and clothing. I implemented smart reminders so users never miss a critical deadline.

The Value: This centralizes all essential "to-dos" in one place, giving users a clear roadmap and the confidence that no vital detail has been forgotten during their move.

Accommodation and Immersive Bookings

The Goal: I aimed to solve the "unmet expectations" problem where travelers arrive at a rental only to find it looks nothing like the photos.

My Decision: I split the booking system into two distinct paths, hotels for short stays and apartments for long-term relocation to better serve different budget needs. Crucially, I integrated an AR viewing mode for apartments, allowing users to virtually walk through a space and inspect amenities before committing to a lease.

The Value: This transparency builds immediate trust and saves users from the financial risk of booking unsuitable long-term housing in a foreign country.

Tour Guide and Language Support

The Goal: My objective was to reduce the isolation and confusion travelers feel when navigating cities with unfamiliar languages and cultures.

My Decision: I designed a "Tour Guide" marketplace where users can hire locals based on shared interests, languages spoken, and peer reviews. I focused the profile designs on "personality tags" and specialty skills like translation or food exploration to ensure a more compatible human connection.

The Value: By connecting users with vetted locals, the app moves beyond basic navigation to provide a cultural bridge, helping travelers feel safe and socially integrated from day one.

Gamified Tasks and Community Motivation

The Goal: I wanted to combat the "procrastination slump" that often hits travelers, causing them to miss out on local experiences or essential move-in tasks.

My Decision: I introduced a collaborative task system where users can set goals with travel partners or spouses. I decided to reward completed tasks with points that have actual utility, redeemable for shopping or food.

The Value: Gamification turns mundane relocation chores into a rewarding social activity, keeping users motivated to explore their new environment.

Speech and Image Translation

The Goal: I wanted to strip away the language barrier that prevents travelers from fully connecting with a new culture or even performing basic tasks like reading a menu.

My Decision: I designed a dual-mode translator that handles both real-time speech and text from images. I specifically included a feature to scan and highlight text from physical objects like signs or documents, and allowed manual editing of the results so travelers could correct edge cases on the spot rather than trust the model blindly.

The Value Offered: This gives travelers the confidence to navigate any situation, from holding a conversation with a local to understanding complex official notices, making the environment feel familiar and safe.

Speech and Image Translation, four phone mockups

Final Reflections & Takeaways

Designing for Real Emotions

This project taught me that relocation isn’t just a logistics problem, it’s an emotional one. I learned to look past the "tasks" and design for the feeling of being overwhelmed, creating a sense of calm and control for the user.

Tech with a Purpose

I really enjoyed figuring out how to make "complex" tech like AR scanning and real-time translation feel simple and helpful. It was a great exercise in ensuring the technology always served the user’s needs, rather than just being a flashy feature.

Creating a Unified Flow

Working on this gig helped me sharpen my ability to take messy, scattered requirements and turn them into one smooth, easy-to-follow system. Even without a live launch, I’m proud of how the design turned complex manual work into an intuitive digital experience.

Thinking Ahead

I took my time to understand how travelers think, which helped me identify pain points before they even happened. This proactive approach allowed me to add extra value, like community features and smart reminders, that make the app feel like a true partner in the move.

AR travel planning that feels like flipping a postcard, not querying a database.

Travel apps lose users in the planning step because the screens look like spreadsheets. Layering AR over physical maps and locations made the bridge between 'planning' and 'being there' feel continuous, not transactional.

If it shipped, the things to watch:

Average time spent in the AR preview before bookmarking a place.
Bookmarks per trip and how many converted to actual trips.
Repeat use after the first trip. Does it become a habit.

Two usability rounds said the metaphor worked. The company pivoted before we got to launch. The case study stands as a record of the design decisions, not a product to open.

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